Ecommerce Email & Retention

Which products ChatGPT and Perplexity actually recommend when shoppers ask buying questions in this category. 26 questions published (of 34 asked), 49 products recommended 3+ times (of 101 named), three samples per question per engine, measured 12 October 2026.

Category consensus

How often an assistant agrees with itself — the overlap between its three answers to the same question. High consensus means the category has settled; low means it is still open.

All figures measured.

EngineRepeatabilitySamples
ChatGPT 81% 102
Perplexity 79% † 101

† Corrected 12 October 2026: incomplete_round. Some of this round's samples had failed when it was first published. They were collected afterwards with the same questions and settings, and the figures marked † were recomputed. How corrections work

Scanned 12 October 2026. 203 samples across ChatGPT and Perplexity, round 9. Repeatability is per engine and never merged. Methodology v2026-09-29.1.

AI Pick Rate

All figures measured.

#Product ChatGPTPerplexity Change
1 Omnisend 55% 58%† -3.1 pt
2 Klaviyo 46% 53%† -0.7 pt
3 Brevo 36% 32%† -2.3 pt
4 Mailchimp 34% 33%† +1.6 pt
5 MailerLite 32% 33%† +4.1 pt
6 Shopify Email 18% 19%† +3.0 pt
7 ActiveCampaign 13% 21%† -5.3 pt
8 Sender 13% 17%† +1.1 pt
9 Drip 11% 9%† +1.0 pt
10 GetResponse — 18%† -0.4 pt
11 Kit 12% 6%† +0.5 pt
12 Shopify Messaging — 16%† -2.4 pt
13 Attentive 6% 7%† -0.5 pt
14 Postscript 6% 6%† 0.0 pt
15 Moosend 6% 4%† +1.5 pt
16 LoyaltyLion 2% 5%† +1.5 pt
17 Smile.io 4% 3%† +1.0 pt
18 AutomateWoo 3% 3%† 0.0 pt
19 FunnelKit Automations 3% 3%† +0.5 pt
20 Growave 3% 3%† 0.0 pt
21 Judge.me 3% 3%† 0.0 pt
22 Seguno 2% 4%† 0.0 pt
23 Sendlane 3% 3%† 0.0 pt
24 Stay AI 3% 3%† +1.0 pt
25 Uppush 6% — +1.5 pt
26 Yotpo 3% 3%† +2.0 pt
27 EmailOctopus 3% 2%† +1.0 pt
28 Loox 2% 3%† +1.0 pt
29 AWeber — 4%† +1.0 pt
30 Loop Subscriptions 3% 1%† -1.0 pt
31 Mailercloud — 4%† —
32 Mailjet 2% 2%† —
33 MailYVO 4% — 0.0 pt
34 aflo 3% — 0.0 pt
35 AliReviews 3% — +1.0 pt
36 Campaigner 3% — —
37 Constant Contact — 3%† -1.5 pt
38 HubSpot — 3%† -2.9 pt
39 HubSpot for WooCommerce 3% — 0.0 pt
40 LTV AI 3% — +1.0 pt
41 Mailchimp for WooCommerce 3% — -0.5 pt
42 MailFlow 3% — 0.0 pt
43 Mailmodo — 3%† +1.0 pt
44 Okendo 3% — 0.0 pt
45 Recharge — 3%† 0.0 pt
46 ReConvert 3% — —
47 Recurpay 3% — 0.0 pt
48 Retention.com 3% — +0.5 pt
49 Sentto 3% — 0.0 pt

— not recommended in any sample

† Corrected 12 October 2026: incomplete_round. Some of this round's samples had failed when it was first published. They were collected afterwards with the same questions and settings, and the figures marked † were recomputed. How corrections work

Per-engine columns are separate measurements, not an average.

Scanned 12 October 2026. 203 samples across ChatGPT and Perplexity, round 9. 49 products recommended 3+ times (of 101 named). Methodology v2026-09-29.1.

Sources the assistants cited

  1. omnisend.com 159 (6%)
  2. apps.shopify.com 120 (5%)
  3. techradar.com 106 (4%)
  4. brevo.com 92 (4%)
  5. sequenzy.com 89 (4%)
  6. mailerlite.com 65 (3%)
  7. shopify.com 62 (2%)
  8. emailtooltester.com 55 (2%)
  9. community.shopify.com 52 (2%)
  10. sender.net 48 (2%)

Scanned 12 October 2026. 203 samples across ChatGPT and Perplexity, round 9. Methodology v2026-09-29.1.

All questions in this category

26 of 34 questions have a page of their own: 24 cleared the publishing threshold this round, and 2 published earlier stay below it. The rest are listed without a link: they are asked every round and count towards the Pick Rate above, but have never cleared the question-page threshold.