For shoppers

New

Home Robots

Which robot vacuums ChatGPT and Perplexity recommend when people ask what to buy.

“best robot vacuum for pet hair” · “best robot vacuum and mop combo” · “Roomba vs Roborock”

First scan: 2 November 2026

New

AI Wearables

Which smart rings, AI recorders and smart glasses the assistants recommend.

“best smart ring” · “best AI voice recorder for meetings” · “Ray-Ban Meta alternatives”

First scan: 2 November 2026

For Shopify merchants

Ecommerce Email & Retention

Which email, SMS and retention tools the assistants recommend to Shopify stores.

57%

Omnisend · cross-engine pick rate · round 11

ChatGPTPerplexity
Omnisend 59% · 56% 3 pt
Klaviyo 48% 55% 7 pt
Brevo 27% 45% 18 pt
Product ChatGPTPerplexity Gap
Omnisend 59%56% 3 pt
Klaviyo 48%55% 7 pt
Brevo 45%27% 18 pt

34 questions · 103 products named · scanned 19 October 2026

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Scanned 19 October 2026. 204 samples across ChatGPT and Perplexity, round 11. The big figure is cross-engine, pooling both engines' samples; gap in percentage points from unrounded rates. All figures measured. Methodology v2026-09-29.1.

AI Customer Support for Ecommerce

Which helpdesks and AI support agents the assistants recommend to online stores.

51%

Gorgias · cross-engine pick rate · round 11

ChatGPTPerplexity
Gorgias 50% 53% 4 pt
Zendesk 24% 30% 5 pt
Tidio 22% 29% 7 pt
Product ChatGPTPerplexity Gap
Gorgias 50%53% 4 pt
Zendesk 24%30% 5 pt
Tidio 29%22% 7 pt

45 questions · 204 products named · scanned 19 October 2026

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Scanned 19 October 2026. 270 samples across ChatGPT and Perplexity, round 11. The big figure is cross-engine, pooling both engines' samples; gap in percentage points from unrounded rates. All figures measured. Methodology v2026-09-29.1.