AI Pick Rate by engine

All figures measured.

ChatGPT

—

Not recommended in any sample this round

Perplexity

2%

#43 of 156

Cross-engine 1%, rank 73 of 233.

There is no previous round to compare against here — Freshdesk Omni enters this ranking in round 10.

Scanned 16 October 2026. 270 samples across ChatGPT and Perplexity, round 10. Methodology v2026-09-29.1.

Facts

Website
Not verified
Pricing
Not verified
Category
AI Customer Support for Ecommerce

Questions where Freshdesk Omni came up

Scanned 16 October 2026. 270 samples across ChatGPT and Perplexity, round 10. Methodology v2026-09-29.1.

Also recommended in this category

  1. 1 Gorgias
  2. 2 Tidio
  3. 3 Zendesk
  4. 4 Freshdesk
  5. 5 Help Scout
  6. 6 Re:amaze

Numbered by cross-engine rank.

Is this your product?

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